Returns Policy
Thank you for shopping with Wish Seeker. We strive to provide our customers with high-quality Japanese products and excellent service. Please review our returns policy carefully before making a purchase.
1. All Custom Orders Are Final:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us within 7 days of receiving your order at with details of the product and the defect.
2. Defective Items:
If you believe you have received a defective item, please contact us immediately. We will thoroughly investigate the issue and provide you with instructions on how to proceed. Please note that we may require photographic evidence or other documentation to process your claim.
3. Exclusions:
Our no returns policy applies to all products unless explicitly stated otherwise. Certain items, such as perishable goods, personalized items, or digital downloads, may not be eligible for return. Please contact us for specific return restrictions.
4. Refunds (if applicable):
If your return is approved, we will initiate a refund to your original method of payment. Please allow 3-5 business days for the refund to be processed and reflected in your account.
5. Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us:
If you have any questions about our no returns policy, please contact us on our site. Our customer service team will be happy to assist you.
By making a purchase from Wish Seeker, you acknowledge that you have read, understood, and agree to abide by our no returns policy.
Wish Seeker reserves the right to amend or update this policy at any time without prior notice.
1. All Custom Orders Are Final:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us within 7 days of receiving your order at with details of the product and the defect.
2. Defective Items:
If you believe you have received a defective item, please contact us immediately. We will thoroughly investigate the issue and provide you with instructions on how to proceed. Please note that we may require photographic evidence or other documentation to process your claim.
3. Exclusions:
Our no returns policy applies to all products unless explicitly stated otherwise. Certain items, such as perishable goods, personalized items, or digital downloads, may not be eligible for return. Please contact us for specific return restrictions.
4. Refunds (if applicable):
If your return is approved, we will initiate a refund to your original method of payment. Please allow 3-5 business days for the refund to be processed and reflected in your account.
5. Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us:
If you have any questions about our no returns policy, please contact us on our site. Our customer service team will be happy to assist you.
By making a purchase from Wish Seeker, you acknowledge that you have read, understood, and agree to abide by our no returns policy.
Wish Seeker reserves the right to amend or update this policy at any time without prior notice.